Terms and Conditions

We want you to love your purchase. If you’re not completely satisfied, you can return unopened items within 14 days of receipt for a full refund. Please note:

      •     Unopened products only: For health and safety reasons, we cannot accept returns on opened items.

      •     Return shipping: Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.

How to Return

      1.    Contact us at contact@thechillitrail.com with your order number and reason for return.

      2.    Return your item to:

The Chilli Trail

Returns Department

10 Hillside Way

Brighton & Hove

BN1 5FE

      3.    Include a note with your order number and reason for return.

Once received, we’ll process your refund within 14 days.